Senior Manager- IT Governance

Atlanta, GA | Contract

Post Date: 09/19/2017 Job ID: 2249155 Industry: Information Technology

TRC has an immediate opening for a Senior IT Governance Manager in the Atlanta, GA area.

o Define and implement the project portfolio management practices and standards
o Directs project management staff and works with other department leaders to define, prioritize and develop and status programs and projects consistently.
o Establish a governance process around the modification and utilization of the project management tools
o Lead portfolio and project management tool enhancement projects to ensure proper process and methodology is followed in delivery
o Owner of the project management methodology toolkits and processes
o Compile information and facilitate Portfolio Management and senior management meetings
o Manage and monitor performance including project KPIs, escalating issues and risks, and collecting and consolidating project data
o Design and implement performance management dashboards, reports, tools and methods
o Coordinates and managed the development of the service strategy for one or more ETS customers
o Understands IT service cost drivers and connects cost of service to consumption drivers
o Acts as the primary point of engagement for demand planning and demand management conversations with assigned business partners around their needs for ETS related services
o Reports and escalates service delivery metrics and issues as pertains to their assigned customer groups
o Holds regular customer service delivery quality reviews with assigned internal customers
o Works closely with assigned line of business and understands and translates business needs into objectives
o Responsible for organizing, planning and managing (including status) projects and ensuring all related SDLC activities are executed with quality and within schedule
o Provides oversight for initiatives which could include projects, requests and/or incidents for various lines of business across domain area
o Adapts plans to address challenges and still deliver on service capabilities
o Day to day management of teammates including setting priorities and monitoring progress of the team relative to established objectives and priorities
o Partners with other ETS partners to delivery projects from initiation through closure
o Identifies and resolves issues and manages risks
o Full management responsibilities including hiring, coaching, performance reviews and terminating
o Provide thought leadership to improve the effectiveness and efficiency of existing systems
o Bachelor’ s Degree in Computer Science or related field.
o 10+ years of experience in IT service delivery with direct line of business engagement
o 10+ years managing complex IT projects and project management and supporting methodologies
o PM Certification
o 5+ years leading a team; experience in building, mentoring, and coaching a team
o Experience with Agile and Waterfall methodology
o Experience with Sharepoint for document management and sharing
o Proven successful delivery of projects using industry standard methodologies
o Experience teaching and mentoring peers on project management processes, tools, and standards
o Strong ability to collaborate with and mentor IT team members; guiding them through IT processes/methodologies and ensuring compliance
o Demonstrated experience with negotiating and consensus building with the ability to drive change
o Ability to understand industry best practices and adapt them to the culture, and level of maturity
o Ability to effectively prioritize and execute tasks in a fast-paced environment
o Experience interfacing with vendor
o Technology integration and ITSM implementation experience preferred
o Portfolio/Project Management software implementation experience
o Preferred strategy and planning experience
o Ability to influence and negotiate agreement on scope and schedule with business partners
o Highly self-motivated, directed, ability to work independently and be results-driven
o Excellent communication skills and ability to communicate at all levels of the organization
o Ability to communicate ideas in both technical and user-friendly language

Please submit resumes to will.Swift@trcstaffing.Com



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