Inside Sales Support

SEATTLE, WA 98111

Posted: 09/14/2019 Industry: Miscellaneous Clerk Job Number: 10855

The Inside Sales support person works in the Business Development Group handling customer facing issues by phone, email, and social media.

Daily responsibilities:

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, and Multi-tasking.

The position is in Seattle and is accessible by bus.

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