Customer Support Staff

SEATTLE, WA 98111

Posted: 12/28/2018 Industry: Miscellaneous Clerk Job Number: 000004500

Customer Support Staff are needed in Seattle. They interact and problem solve by phone, social media, and in the company's portal.

Daily responsibilities:

  • Resolving product or service problems by clarifying the customer's complaint
  • Determining the cause of the problem
  • Selecting and explaining the best solution to solve the problem
  • Expediting correction or adjustment
  • Following up to ensure resolution

Skills/Qualifications:

  • Customer Service
  • Product Knowledge
  • Problem Solving
  • Market Knowledge
  • Documentation Skills
  • Analyzing Information and reporting
  • Multi-tasking

The position is in Seattle and is accessible by bus.

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