Customer Service


Posted: 02/14/2019 Industry: Customer Service Job Number: 000004560

CSR Administrator in Blythewood

Hours are Monday- Friday 8: 00- 5: 00 $13-$15/ hr.

Requirements: 2 years of strong customer service/account management experience, HSD/GED
  • Tracks and expedites all aspects of orders for assigned customers.
  • Completes required reports (e.G.- status reports, forms, etc.) for customer.
  • Control and determine materials, time, and process of production runs based on Customer' s forecast
  • Enters order information into SAP for both repeat and new orders and is accountable for the accuracy and timeliness of this information.
  • Expedites the accurate flow of information within production facilities.
  • Interfaces with customer via phone, email, etc. And will visit customers with sales reps as required.
  • Prepares internal reports as required.
  • Processes complaints and other documentation as required.

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