Client Services Staff Member
SEATTLE, WA 98111
Client Services Staff people are needed Seattle based team. The team uses multiple interaction channels such as the company website, email, social media and phone calls.
- Resolving product or service problems by clarifying the customer's complaint
- Determining the cause of the problem
- Selecting and explaining the best solution to solve the problem
- Expediting correction or adjustment
- Following up to ensure resolution
- Customer Service
- Product Knowledge
- Problem Solving
- Market Knowledge
- Documentation Skills
- Analyzing Information and reporting
The position is in Seattle and is accessible by bus.