(Northeast) Account Mgr/Med Device
Cleveland, OH | Direct Hire
Our customer has an immediate need for a Sales Account Manager to join their team on a long term direct hire basis. This candidate will be covering: OH / MI/ PA/ Maryland/ DE/DC/ VA/ WV. Prefer the candidate to live in Cleveland, Ohio, MI, or Pittsburgh.
The ideal candidate will be responsible for overall sales goals within a designated territory as well as working with sales, engineering, and Product Management within applicable targeted markets.
-The AM position is a sales leadership and account management role that will require proven clinical and value based selling at the physician / referral source and dealer/ provider levels, strong business acumen and relentless people development capabilities.
-The AM is expected to enable a transformative shift to facility-level account management by developing and implementing an account plan for each targeted facility and dealer/ provider. They will be responsible for identifying and fostering relationships with key stakeholders and decision makers across the account. They mobilize resources to anticipate and respond to customer needs, problems, and opportunities at the facility/physician/dealer/provider level.
-Utilize sales strategies to win business and grow market share in assigned territory.
- Increase share of wallet (SOW) with current customers.
-Win business with new customers.
-Increase business and achieve targeted market shares in different channels Homecare
-Long Term Care
-Retail (private pay)
-Implement account planning for major and large accounts. Involve cross functional partners in account planning and management.
-Work in the field on a routine basis; this position will require significant travel.
-Meet routinely with Regional Sales Manager with regard to account progress, growth and coverage, call patterns, competitive strategies and market opportunities; as well as carry out other objectives that may be assigned.
-Determine market needs for products. Secure market intelligence on markets and products.
-Work directly with sales and product management developing strategies and product development in various targeted markets.
-Determine other market channels within the segment.
-Implement and execute sales funnel process.
-Provide sales forecasts - develop sales forecasts for assigned territory through analysis and interpretation of general economics, industry, marketing and sales data to assist with operational planning, inventories, pricing and budgetary requirements.
-Coordinate and assist with technical engineering services required to determine customers’ needs.
-Provider and end-user Sales training, warranty service obligations, terms of sale, delivery dates, etc. To assure conformance with Division’ s goals.
-Investigate major account warranty claims and complaints, and expedite required services to assure customers’ satisfaction within the framework of governing policies.
-Review and evaluate orders and activity reports.
-Participate in sales organization development, internal control systems and procedures, sales training, customer relations programs, etc.
-Appraise existing division products and competitive lines relative to design, price, marketability, etc.
-Develop and maintain relationships with distributors, representatives, National/Regional End User Accounts as well as OEM’ s.
-Keep abreast of the latest developments related to the product and market.
-Observe and practice safety procedures and policies.
-Other duties and responsibilities as assigned by management.
- BS/BA degree
-Minimum of 3-5 years’ experience in Medical Device, Equipment, Healthcare or Clinical (Physician based healthcare) sales.
-Knowledge of home medical equipment homecare market, industrial gas business and cryogenics a plus.
-Account Manager must reside within the territory.
-Excellent oral and written communication skills.
-Proficient in MS Office- Word, Excel, Powerpoint.
-Knowledge and understanding of Company safety procedures and policies.
-Awareness and understanding of Company quality standards